Frequently Asked Questions

Product Questions

Are Sirave dry fruits fresh?

Yes. All Sirave products are carefully packed to maintain freshness, taste and premium quality.

Are your cashews premium grade?

Yes. We source premium-quality cashews selected for size, texture and flavor.

Do your products contain preservatives?

Most Sirave products are packed with minimal processing to preserve natural quality and taste.

How should I store dry fruits?

Store in a cool, dry place inside an airtight container for best freshness.

Shipping Questions

How long does delivery take?

Orders are usually delivered within 3-7 business days depending on your location.

  • Local order: 24-48 hours
  • Outstation Orders: 3-7 working days
  • J&K, North East India & Kerala: 5-9 days

Delivery timelines may vary due to courier delays, weather conditions, festivals or unforeseen circumstances.

Do you offer PAN India shipping?

Yes, Sirave ships accross India.

How can I track my order?

Once your order is shipped, tracking details will be shared via Email or SMS

Order Questions

Can I cancel my order?

Orer can only be cancelled before dispatch.

What if I receive a damaged package?

Please contact our support team immediatly with photos and videos of the package. Please ensure you contact within 24 hours of receiving your order.

How can I track my order?

Once your order is shipped, tracking details will be shared via Email or SMS

Gifting Questions

Do you offer corporate gifting?

Yes, Sirave offers premium dry fruit gifting solutions for corporate and festive occasions.